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Worksted vs ServiceM8

ServiceM8 charges for the work. We charge for the people. Which one is cheaper depends on the shape of your business, so here is the maths rather than the pitch.

Prices and features reviewed 29 July 2026

ServiceM8¹

Per account, per month — by jobs, not people

Free1 user, 30 jobs a month$0.00per month, any number of people, inc GST

StarterUnlimited users, 50 jobs a month$29.00per month, any number of people, inc GST

GrowingUnlimited users, 150 jobs a month$79.00per month, any number of people, inc GST

PremiumUnlimited users, 500 jobs a month$149.00per month, any number of people, inc GST

Premium PlusUnlimited users, 1500+ jobs a month$349.00per month, any number of people, inc GST

On top of that

Card payments — 1.85% + 30c, falling to 1.49% + 30c on the dearer plans
Electronic forms — Bought from the Form Store; building your own needs Growing or higher

$149.00a month

Premium, inc GST — the same bill at 20 people as at one — $135.45 ex GST

Worksted

Per person, per month

ProThe essential Worksted subscription, billed per active seat.$9.99per person, per month, ex GST

BusinessThe complete Worksted subscription — every feature, including the accounting integration, billed per active seat.$19.99per person, per month, ex GST

On top of that

Nothing. No setup fee, no per-module pricing, no charge for the phone app, and the same price whatever someone does on it.

$199.80a month

20 people × $9.99 on Pro, ex GST

$64.35 a month — $772.20 a year — cheaper on ServiceM8 at 20 people, both ex GST. That is the honest read of it at this size.

What ServiceM8 and Worksted cost at three team sizes
Team size	ServiceM8 — Premium	Worksted — Pro
5 people	$149.00	$49.95
10 people	$149.00	$99.90
20 people	$149.00	$199.80

Costed on ServiceM8 Premium — the plan whose 500 jobs a month is a realistic ceiling for a crew of twenty — costing them on the free tier would not be a comparison anyone believes.

ServiceM8’s prices include GST and ours do not, so the ex-GST figures beside each plan are the honest comparison. On that basis a large crew doing a modest number of jobs will pay ServiceM8 less than it pays us — that is what unlimited users on a job-credit plan means, and we are not going to pretend otherwise. The trade is which number moves: their bill tracks how much work you take on, ours tracks how many people you put on it.

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Where the difference comes from.

Price is the first thing you see and the least interesting thing on this page. These are the parts that are built differently.

The same app on Android as on iPhone

One field app, built once, on both platforms — the same schedule, the same job card, the same camera-first capture, the same offline queue. Nobody on your crew is on a cut-down version because of the phone in their pocket, and you are not buying handsets to suit the software.

Signed-off hours, straight into payroll

Field staff clock on and hand the week in from the phone. If you want a check before those hours bill a client or reach payroll, turn sign-off on and the week waits for an approver; if you do not, it clears on hand-in. Either way the approved hours export as a payroll file.

The money side is strict by design

Tax Invoice, ABN, GST on its own line, BSB and account — assembled at issue and frozen. Quote and invoice lines snapshot your price book when they are raised, so a rate rise never rewrites what you already sent, and a numbered invoice is cancelled rather than deleted.

Invoicing & getting paid

Costs land on the job while the crew is still there

A receipt photographed at the trade counter is read by AI, matched to the job and reconciled into the cost ledger against the hours and the materials — so per-job and per-client margin is a number you look up, not one you assemble at the end of the month.

Job costing & margins

Line by line.

Read off ServiceM8’s own pages on 29 July 2026, and off what Worksted does today.

Swipe the table across for the Worksted column.

ServiceM8 and Worksted, capability by capability
Capability	ServiceM8	Worksted
What the price is charged on	Jobs opened per month; users unlimited on paid plans¹	People with a login, per month
Published price	$0 – $349 a month, AUD including GST¹	$9.99 or $19.99 per person a month, ex GST
A ceiling on how much work you can take	30 to 1500+ jobs a month, by plan¹	No monthly job credits
The field app on Android	ServiceM8 Lite — core job management; the full app is optimised for iOS¹	The same full app on iPhone and Android
Timesheets with a sign-off step	—¹	Hand-in, optional approval, locked hours, payroll export
Approval before something leaves the business	—¹	Quotes, invoices, purchase orders, receipts, timesheets and compliance
Purchase orders to suppliers	— (the pricing page covers reading a client’s PO number, not raising one)¹	Raised on site or at the desk, approved, then received against the job
Forms and certificates on site	250+ pre-made forms in the Form Store; building your own needs Growing or higher¹	Requirements and forms you define, holding the job until the evidence is in
Card payment on an invoice	Built in, 1.85% + 30c falling to 1.49% + 30c¹	—

A dash means the capability was not listed on the ServiceM8 pages we read on 29 July 2026 — not that it cannot be done. Every claim in the ServiceM8 column is numbered to the page it came from, below.

Who ServiceM8 suits

ServiceM8 is very good at what it is for, and for a whole shape of business it is the better buy. If your crew is large, your job count is steady and modest, and everyone is already on an iPhone, the arithmetic favours it.

Unlimited users on every paid plan — ServiceM8 says outright that it does not charge per user, so adding people costs nothing.¹
A genuinely free plan for a solo operator: 30 jobs a month at no cost.¹
Card payments are built in, at 1.85% + 30c falling to 1.49% + 30c on the dearer plans.¹
A Form Store with over 250 pre-made forms, so common industry paperwork is bought rather than built.¹

What we read, and when.

Everything in the ServiceM8 column came off these pages on the dates below. Prices change without notice — if you find one of these out of date, tell us and we will fix the page.

ServiceM8 — Australian pricing page, plan table and FAQhttps://www.servicem8.com/au/pricingRead 29 July 2026

ServiceM8 is named here for comparison only. ServiceM8 and every other product mentioned on this page are the trademarks of their respective owners, and none of them is affiliated with or endorses Worksted. Our own prices come from our live plan catalogue, the same source as the pricing page.

Work out which axis you are on.

If your bill should move with your crew rather than your job count — and you want the hours, the costs and the sign-offs in the same record as the invoice — put fourteen days of real work through it.

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